Shipping Policies


  • Shipping address must be a residential or business address.
  • does not ship to PO Boxes.
  • only ships to permanent addresses
  • Shipments originate from Bangkok

Carrier Information & Shipping Methods

The carrier for  is defined as Thailand Parcel Service (Kerry Express).Thailand Postal Service (EMS) may be available upon customer request.

  • Kerry Express Ground is the default shipping method for all orders.
  • Continental Bangkok Available Shipping Methods (Kerry Express) Saturday Delivery can be requested when ordering (additional charges apply). Saturday Delivery not available in all areas.
  • Orders for expedited shipping (2-5 days) during our standard operating hours will be processed and shipped the same day as long as item and carrier are available.
    • Expedited shipping only applies to select products.
    • Delivery of expedited orders dependent on carrier.
    • only provides estimates on delivery time and date.
    • Delivery time is dependent on destination.
    • Orders placed outside of business hours (Saturday, Sunday, holidays) will ship on the next business day, pending item and carrier availability.
    • com. assumes no liability as a carrier and is not to be held responsible for any loss, damage, expense, or delay in orders.


  • Free shipping on orders over THB 1,500 in Thailand location only and with Larges orders which require shipment on pallets will be accessed shipping charges.
  • Orders containing hazardous materials will be subject to a THB 350.00 one-time handling fee.
  • Undeliverable packages will be assessed standard shipping costs for re-shipment.


  • All items are subject to availability. Just some item need to produce on order and lead time 7-15 days in some case. Many products are custom made or built to order. In such cases, shipping will be from the date the product is available to ship.
  • Orders containing backordered items will ship as soon as all items are available.  The customer reserves the right to request a partial shipment if need be.

Delays: Occasionally, the dispatch of your order may be delayed. This can be for various reasons such as material shortages, import delays, higher than anticipated demand, or weather. While we will do all we can to ensure your order is delivered on time, cannot be held responsible for conditions beyond our control